Star Charge
AMERICAS

Star Charge

Americas Service Platform

Powering Tomorrow, Start Today

Star Charge service operations for automation, preventative maintenance, and troubleshooting.

This platform gives Star Charge teams and customer workspaces a shared service layer for AI-powered automation servicing, preventative maintenance planning, diagnostic review, and day-to-day EV charger troubleshooting.

Platform Sign InOpen Your Workspace

AI-powered automation servicing

Turn charger logs, events, and case notes into faster triage, clearer summaries, and guided support actions.

Preventive maintenance workflows

Organize routine servicing, spot recurring failures early, and keep maintenance knowledge available to every workspace.

Troubleshooting and diagnostics

Support uptime with structured engineer review, charger connection context, and remote diagnostic readiness.

Service Access

Access your workspace

Enter your workspace slug to jump straight to the correct tenant login. This base domain is the shared entry point, not the tenant dashboard itself.

https://.support.starchargeamericas.com

Example: https://your-workspace.support.starchargeamericas.com

Need an invite or first-time setup?

Ask your workspace administrator for your tenant URL and invitation email. After sign-in, onboarding continues inside the workspace.

Why Teams Use It

  • Built around Star Charge operations, with a front door for servicing, preventative maintenance, and troubleshooting.
  • Structured review flow for low-confidence AI responses before anything reaches a customer or field team.
  • Tenant-aware access model designed for site operators, workspace admins, and Star Charge engineers.